Participant must complete online assignments prior to the date of the scheduled class. Participant must show up to class with in 15-minute grace period. Participant will not proceed in the course if online assignments are incomplete on the day of class. Reschedule Policy will be enforced at the responsibility of the Provider. CANCELLATION POLICY: You may only cancel your course via confirmation email) up to 48 hours of your course. If you must cancel within 48 hours, please contact our main office directly at (412) 401-8399 or admin@vbwtraining.com RESCHEDULE POLICY: You may only reschedule your course (via your confirmation email) up to 48 hours of scheduled in-person course. If you need to reschedule within 48 hours, please contact our main office. Enter Promo Code at registration. NO SHOW POLICY: If a registered participant is a no show and absent from their scheduled class, the participant will not receive a refund of any kind. The class may only be rescheduled with the $25 reschedule fee. CERTIFICATION POLICY: Most Certifications take 2-3 business days to receive electronically via email. Observations must be completed and transferred to certification. Rectification requirements are to be maintained by a certified practicum observer and signed off by a trainer annually. VISITOR POLICY: Only registered class participants are allowed in the classroom during training. Children are not permitted unless they are registered in the course. • NOTE: VBW Training reserves the right to cancel classes as needed. In the event a class is canceled, registered participants will be offered a different class at no additional charge DocuSign Envelope ID: 2F636626-92AE-4DAD-BA13-08B8033B200A we do not offer refund. All course participants must comply with all of the Regulations set forth by VBW Training and associated Staff. • Payment Options: Invoices will be sent the date of training or prior. Invoices due upon receipt. o Invoice via QuickBooks • Provider completes Vendor Application, provided by VBW to make online payments o Invoice via Email ▪ Provider may make payment via the following • Cashapp ($VBWTRAININGLLC) • Google Pay (vernell.winbush@vbwtraining.com) • PayPal (vernell.winbush@vbwtraining.com) o www.vbwtraining.com ▪ Credit Card/PayPal